Privacy Policy

4Dogs Australia – Privacy Policy

Effective Date: 23 October 2025
Last Updated: 23 October 2025

At 4Dogs Australia, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase our products, or interact with us online or in person.

1. Information We Collect

We may collect the following types of information:

Personal information: such as your name, email address, phone number, and postal address when you place an order, subscribe to our newsletter, or contact us.
Payment information: including credit card or payment details processed securely through our payment provider. We do not store your full payment information.
Usage data: such as your IP address, browser type, pages visited, and time spent on our website, collected via cookies and analytics tools.
Voluntary information: such as product reviews, survey responses, or social media interactions.

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate with you about your purchases or enquiries
Send marketing updates, promotions, and newsletters (only if you’ve opted in)
Improve our products, services, and website experience
Comply with legal obligations and prevent fraudulent activity

3. Cookies and Analytics

Our website uses cookies to enhance your browsing experience. Cookies help us:

Remember your preferences and cart items
Understand website traffic and improve functionality

You can choose to disable cookies in your browser settings, but some website features may not function properly.

We may also use Google Analytics or similar tools to collect anonymous data about website usage.

4. Sharing Your Information

We respect your privacy and do not sell or rent your personal information.
We may share limited data with:

Trusted third-party service providers (e.g., delivery partners, payment processors, website hosting)
Authorities or regulators if required by law

All third-party providers are required to keep your information secure and use it only for the services they provide to us.

5. Data Security

We take reasonable measures to protect your information against unauthorised access, loss, or misuse.
Your data is stored securely using password protection, encryption, and secure servers.

6. Marketing & Communication

You can choose to receive marketing emails from us by subscribing through our website.
You may opt out at any time by clicking ‘Unsubscribe’ at the bottom of any marketing email or by contacting us directly.

7. Accessing or Updating Your Information

You have the right to:

Access the personal information we hold about you
Request corrections or updates to your data

To make a request, please contact us at the email below.

8. Links to Other Websites

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those websites and encourage you to review their policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. The latest version will always be available on our website.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

4Dogs Australia
Email: info@4dogs.net.au